Beautiful Thoughts from KissFlow CEO
- Algorithmic AI is a commodity
- Data is the differentiator
- SaaS - Next Best Opportunity
- 1X revenue - 10X valuation for startups
- Services 1X revenue - 3X value / profits
- 15K SaaS professionals in Chennai
- Zoho = 5X of Freshworks
This slide from Telegram groups gave a different perspective of building products/solutions
- Net Revenue Retention = (Renewal month to month recurring revenue + Expansion month to month recurring revenue - Churn monthly recurring revenue - Downgrade monthly recurring revenue) / Beginning Monthly recurring revenue
- Gross Revenue Retention = (Renewal Monthly recurring revenue - Churn monthly recurring revenue - Downgrade monthly recurring revenue) / Beginning monthly recurring revenue
- Customer Churn = (Initial Customer Count - Churned Customer count)/ Initial Customer Count
- Customer Acquisition Cost = Sales Spend + Marketing Spend
- Retention Margins = (Top Line Revenue - Cost of Revenue - Customer Service and Success Costs) / Top Line Revenue
Keep Thinking!!!
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