How Enterprise Companies are Buying AI (or Not) with ContextualAI, Anthropic, and Glean
Use Cases
- Info Discovery and Synthesis
- Deeper Insights
- Hierarchical Summarization
- Support Chatbots
- Knowledge Extraction
Barriers to Adoption
- One tool is better than the other
- Security questions / Data Leaks
- Governance to manage tools/data
Challenges
- Tech does not work from Day 1
- It needs iterations
- Fixing Hallucinations / Citations
- Focus on use case vs Fine tune vs Level Setting vs Context Window
- Artificial specialized intelligence = Fine tune vs Context Window
Product Roadmap
- Getting Certifications
- Run Lean in Customer Environment
- Solution = LLM + RAG + VectorDB - Blend of All (Solution Strategy)
Keep Exploring!!!
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