Retail and Supply Chain Reads.
Learning Tech vs Knowing current trends in each domain vs Getting insights from different reports vs Building your own insights/predictions, The cycle never ends!!!
Key Notes
- Retailers can transform data into dollars by using customer information to determine better marketing, service and product opportunities.
- Data intelligence is a key ingredient to the customer experience
- success in this new era is dependent on understanding and anticipating the needs of customers at every stage of the retail journey.
Consumer trends
- Customers are Comfortable Sharing Data In Exchange For Better Experiences
- Customers expect Personalization At Every Stage
- Customers want Knowledgeable Staff On-Hand For Service And Support
- Data-Powered Warehouses Reduce Cost Of Ownership
- Consumers Spend More With Better Service
Supply Chain Resilience Report 2021
Key Notes
- The number of organizations who report on disruptions is continuing to increase
- COVID-19 has increased the number of organizations using technology for supply chain management
- Over half of organizations admitted COVID-19 increased their use of technology for supply chain mapping
- Cross border land transport has been the primary cause of logistics disruption in 2020
- Management have become more committed to managing supply chain risk
Beyond COVID-19: Supply Chain Resilience Holds Key to Recovery
Key Notes
- COVID-19 has now unleashed a global supply chain crisis across a huge number of organizations, stemming from a lack of understanding and flexibility of the multiple layers of their global supply chains and a lack of diversification in their sourcing strategies.
- Where possible, diversified supply-chains across companies and geographies greatly
- reduce exposure and if firms are tied to single suppliers, risks from supply-chain disruptions
- Big data analytics can assist firms in streamlining their supplier selection process, cloud-computing is increasingly being used to facilitate and manage supplier relationships and logistics and shipping processes can be greatly enhanced through automation and the internet of things.
Supply-chain recovery in coronavirus times—plan for now and the future
Key Notes
Keep connecting the dots !!! Diversified and predicting risks / setting up a Digital connected supply chain!!!
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