It is a very relatable experience to information asymmetry from project experiences, domain understanding.
Some instances when
- Customers share limited information
- Unexplained features about transactions
- Correlations were removed and data anonymized
When two people do not have same level of info, the perception and understanding varies
Common-Knowledge Effect: A Harmful Bias in Team Decision Making
The common-knowledge effect is a decision-making bias where teams overemphasize the information most team members understand instead of pursuing and incorporating the unique knowledge of team members.
Preference Bias
- We are more likely to discuss information that aligns with our initial preferences or preconceived notions.
- Even when all information is shared with the group, we still process that information according to our initial preferences.
Social Comparison
- We seek social acceptance and avoid conflict with teammates. We tend to adopt the group's prevailing view when evaluating information in unclear situations.
- Information familiar to multiple team members becomes socially validated and more likely to be repeated and affirmed.
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