Research Papers Reads - RPA - Robotic Process Automation

Paper #1 - Robotic Process Automation - A Systematic Literature Review and Assessment Framework

Key Notes

• Robotic Process Automation (RPA) is the automation of rule-based routine processes to increase efficiency and to reduce cost
• ‘robotic process automation’ OR ‘intelligent process automation’ OR ‘tools process automation’ OR ‘artificial intelligence in business process’ OR ‘machine learning in business process’ OR ‘cognitive process automation’

What is RPA and what are the differences between RPA and related technologies

• Software-based solution
• Mimics human behaviour
• Routine tasks with structured data
• RPA is a novel technology starting to emerge in 2015.

Paper #2 - From Robotic Process Automation to Intelligent Process Automation

• Business Process Automation (BPA)
• RPA is an emerging technology in BPA that creates software robots that perform tasks previously done by humans
• All these algorithms rely on humans in the loop. 
• Learned process activities from text documents using supervised machine learning, namely feature extraction using WordNet

• Chatbots - Reducing the need for direct human involvement with the business process is one of the main goals of automation
• Popular topics revolve around process mining and automation (particularly from natural language), automated synthesis and composition of processes

Paper #3 - A Conversational Digital Assistant for Intelligent Process Automation

• RPAs have leveraged diverse technological advancements in the fields of artificial intelligence and software development
• optical character recognition (OCR) and classification models in document flow automation within a debt collector business process
• RPAs identified relationships between tasks from user behavior

• Conversational digital assistant paradigm
• Dialog agents provide more human-like interactions. They are composed of an understand skill and a respond skill to answer user queries.
• Information retrieval agents query information sources to achieve their goal. They perform advanced reasoning to respond to user queries or information retrieval tasks in a process. 
• Task execution agents perform tasks within a business process that change the state of the world by moving the business process forward. Examples include submitting applications, filling in information in forms
• Alerting agents allow users to conversationally customize alerts and notifications triggered by the occurrence of specific events

Paper #4 - Automated Discovery of Data Transformations for Robotic Process Automation

• Robotic Process Automation (RPA) is a technology for automating repetitive routines consisting of sequences of user interactions with one or more applications.
• Two broad types of RPA use cases are generally distinguished: attended and unattended.
• Unattended bots are used for back-office functions.
• A UI log is a chronologically ordered sequence of actions performed by a user during interactions with various applications

More Reads

• Robotic Process Automation of Unstructured Data with Machine Learning
• Hybrid Approach to Automation, RPA and Machine Learning: a Method for the Human-centered Design of Software Robots

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